Monte Alto Solutions develops a series of activities focussing on service delivery, operational performance and commercial discipline. We work together with organisations to improve productivity and efficiency. Our management consultancy focusses on the day to day management of the business – the operational effectiveness and service delivery to clients and their customers to the end user.

We develop programmes, training plans, and set in place operational processes to make a business customer centric and improve “bottom line” profit.

Our focus in management consultancy is much more on present day practicalities and realities of the operation. We help map out the customer journey and the customer experience. Then we ensure that the operation establishes firm foundations to build upon and deliver maximum profit to the bottom line.

The organisations business plan is turned into a live working document and the business is readied for positive change,

As part of our consulting services. Monte Alto Solutions provide a performance audit and health check for our clients. This involves a short-term assignment to evaluate a particular aspect of the client’s business

Monte Alto have expertise in reviewing and evaluating procurement practices and efficiency of the operation. We are able to assess your current processes, procedures and policies and enhance the service profit chain.

We provide training programmes for leadership, management and staff to outline service delivery, change management and business transformation. We also offer training and development services – through our clients to their own clients / customers / resellers in the service delivery chain. This ensures that their resellers / management solution providers are best positioned to develop sales to mutual benefit.